Healthcare will shift from a burdensome, ad-hoc institutional process into a more powerful, flexible and scalable system more capable of meeting needs for all members of society.
Hospital teams need front-line personnel who go into communities and work with patients in their homes to find counseling, perform medical routines, strategize about healthcare, and find community resources.
These teams will benefit from specialized communication tools.
Disparities in health in the United States have grown, leaving some urban cores on par with undeveloped nations. The rate of chronic illness such as diabetes, asthma, sickle cell disproportionately affect those who lack access to broader social services such as education and a high quality food supply. Addressing the chronic health needs of urban cores requires a holistic examination of these "social determinants" of health.
UIC hospitals in Chicago have developed an innovative technique for Community Health Workers who are trained non-medical staff working with people their own communities. The CHW model provides an essential "concierge" support layer for those facing illness.
The Data Guild has collaborated with UIC to develop new communication strategies and tools for addressing the specific needs of health workers in this context. Our Faer pilot has shown that secure, stable messaging platform can help scale the efforts of health workers both internally to the health care team and externally while working directly with patients.